Register a Complaint

Report it on WhatsApp

Tap below to open a chat with our complaints team. We have started the message with the details we will need — just fill them in.

Our complaints line is monitored by our team, not by any model or agent.

Please include

• The name or profile the complaint is about
• The date and time it happened
• What happened, in your own words
• Screenshots or chat records, if you have them

What happens next

• We acknowledge it
  You will get a reply confirming we have received your complaint.
• We investigate
  We review the account, the booking record and anything you have sent us. We may come back with a few questions.
• We act
  Depending on what we find, this can mean a warning, suspension or permanent removal of the account involved.
• We close the loop
  We tell you the outcome. We will not share private details of another member's account.

If you are in danger

If you feel unsafe or a crime has taken place, contact the police first on 112. Report it to us afterwards so we can remove the account and assist any investigation.